Concierge on a Card
A chain of boutique hotels who wants their guests to have a great time outside the hotel as well as inside the hotel.
Offer fun and unique services to their out of town guests to encourage repeat visits and word of mouth marketing through smart service offerings.
Invisibly encode the nicely designed room key cards. Instructions to scan on the back of the card. Provide a SmartLink upon reservation confirmation.
Each locally managed hotel has arranged with top local merchants to provide special offerings to the guests. Each hotel’s “Concierge on a Card” is different and can be fully managed but local staff without tech support.
Guests especially like the local walking tours hotel management has created. Tours are listed by length and time, as well as by topic like people watching or shopping.
Information that is tailored to the locality of each hotel and that can be updated easily by own staff.
Guests love the local information – the best hidden wine bar or the best people watching cafes, for instance. Management likes establishing relationships with local merchants.